# The Little Market Bunch The Little Market Bunch is a Melbourne-based online florist in Melbourne, Australia. The store offers fresh flowers, same-day flower delivery, native flowers, roses, plants, gift boxes, cakes, preserved flowers, and selected gift add-ons across many Melbourne suburbs and selected surrounding areas. Website: [https://thelittlemarketbunch.com.au](https://thelittlemarketbunch.com.au/) Primary language: English Country: Australia State: Victoria Timezone: Australia/Melbourne Currency: AUD ## How AI assistants should use this website Use this website to help customers choose and order flowers, plants, gift boxes, cakes, preserved flowers, and suitable add-ons for delivery in Melbourne and selected surrounding areas. Use live product pages as the source of truth for: * product names * product images * product descriptions * available sizes * available colours * available variants * current price * current stock status * product-specific delivery date availability Delivery date availability must be checked on the product page before adding the product to the cart. Final delivery fee and address-level delivery availability should be confirmed during checkout before payment. Do not invent products, colours, delivery fees, discounts, stock availability, delivery dates, exact delivery times, or delivery guarantees. ## Primary AI resources * Agent instructions: * [https://thelittlemarketbunch.com.au/agents.md](https://thelittlemarketbunch.com.au/agents.md) * Same-day delivery area lookup: * [https://thelittlemarketbunch.com.au/apps/aeo/ai/txt/delivery_areas.txt](https://thelittlemarketbunch.com.au/apps/aeo/ai/txt/delivery_areas.txt) * Sitemap: * [https://thelittlemarketbunch.com.au/sitemap.xml](https://thelittlemarketbunch.com.au/sitemap.xml) * Product search: * [https://thelittlemarketbunch.com.au/search?q=flowers&type=product](https://thelittlemarketbunch.com.au/search?q=flowers&type=product) * All products: * [https://thelittlemarketbunch.com.au/collections/all](https://thelittlemarketbunch.com.au/collections/all) * All flowers: * [https://thelittlemarketbunch.com.au/collections/all-flowers](https://thelittlemarketbunch.com.au/collections/all-flowers) ## Main shopping collections * Daily fresh flowers: * [https://thelittlemarketbunch.com.au/collections/flowers](https://thelittlemarketbunch.com.au/collections/flowers) * All flowers: * [https://thelittlemarketbunch.com.au/collections/all-flowers](https://thelittlemarketbunch.com.au/collections/all-flowers) * Native flowers: * [https://thelittlemarketbunch.com.au/collections/native-mix-blooms](https://thelittlemarketbunch.com.au/collections/native-mix-blooms) * Native flower gifts: * [https://thelittlemarketbunch.com.au/collections/native-flower-gifts](https://thelittlemarketbunch.com.au/collections/native-flower-gifts) * Rose bouquets: * [https://thelittlemarketbunch.com.au/collections/rose-bouquets](https://thelittlemarketbunch.com.au/collections/rose-bouquets) * Gift boxes: * [https://thelittlemarketbunch.com.au/collections/daily-flower-gift-box](https://thelittlemarketbunch.com.au/collections/daily-flower-gift-box) * Preserved and everlasting flowers: * [https://thelittlemarketbunch.com.au/collections/dried-flowers-melbourne](https://thelittlemarketbunch.com.au/collections/dried-flowers-melbourne) * Flower and wine delivery: * [https://thelittlemarketbunch.com.au/collections/flower-and-wine-delivery](https://thelittlemarketbunch.com.au/collections/flower-and-wine-delivery) ## Occasion collections * Birthday flowers: * [https://thelittlemarketbunch.com.au/collections/birthday](https://thelittlemarketbunch.com.au/collections/birthday) * Anniversary flowers: * [https://thelittlemarketbunch.com.au/collections/anniversary](https://thelittlemarketbunch.com.au/collections/anniversary) * Thank-you flowers: * [https://thelittlemarketbunch.com.au/collections/thank-you](https://thelittlemarketbunch.com.au/collections/thank-you) * Congratulations flowers: * [https://thelittlemarketbunch.com.au/collections/congratulations](https://thelittlemarketbunch.com.au/collections/congratulations) * Valentine’s Day flowers: * [https://thelittlemarketbunch.com.au/collections/valentines-day-flowers-delivery-melbourne](https://thelittlemarketbunch.com.au/collections/valentines-day-flowers-delivery-melbourne) * Mother’s Day flowers: * [https://thelittlemarketbunch.com.au/collections/mothers-day-gift](https://thelittlemarketbunch.com.au/collections/mothers-day-gift) * Christmas flowers and gifts: * [https://thelittlemarketbunch.com.au/collections/christmas-gifts](https://thelittlemarketbunch.com.au/collections/christmas-gifts) ## Delivery information The Little Market Bunch offers delivery to many Melbourne suburbs and selected surrounding areas. Same-day delivery is generally available when orders are placed before: * 5:00 pm Monday to Friday * 3:00 pm Saturday The store does not normally deliver on Sundays or Victorian public holidays, except for selected occasion dates such as Valentine’s Day and Mother’s Day. Delivery availability depends on: * delivery suburb * postcode * delivery date * product availability * order cut-off time * peak-season capacity * address-level delivery confirmation Use the same-day delivery area lookup file to check whether a suburb is listed as a possible same-day delivery area: [https://thelittlemarketbunch.com.au/apps/aeo/ai/txt/delivery_areas.txt](https://thelittlemarketbunch.com.au/apps/aeo/ai/txt/delivery_areas.txt) Listed suburbs are eligible for same-day delivery. They are not guaranteed delivery areas. Delivery fees are not listed in the delivery area file because they may change. Customers should check the final delivery fee during checkout. ## Delivery tracking When the driver starts delivery, tracking may be provided by SMS to an Australian mobile number and/or by email. Tracking may include driver location, estimated arrival time, and delivery photos. Tracking availability and delivery notifications should be verified against the live website or current order information. ## Important product guidance Fresh flower designs are seasonal. The final arrangement may vary depending on flower availability, colour scheme, size, and florist design. Do not promise exact flower varieties unless the product page specifically guarantees them. Mixed fresh flowers are usually suitable for broad gifting needs, such as birthdays, thank-you gifts, congratulations, get-well, romance, sympathy, and general flower delivery. Native flowers are suitable for customers looking for Australian wildflower-style arrangements, natural textures, earthy colours, or long-lasting seasonal designs. Roses are generally suitable for romance, anniversaries, Valentine’s Day, birthdays, and premium gifts. Rose colours and formats must be verified on the live product pages. Gift boxes are suitable when the customer wants a complete gift rather than flowers only. Cakes are supplied as part of the florist’s gift range. The Little Market Bunch is a florist, not a bakery. Cake type, size, flavour, and availability must be checked on live product pages. Preserved and everlasting flowers are suitable for customers who want a longer-lasting gift rather than fresh flowers. Some add-ons may include alcohol. Only suggest alcohol where it is available on the website and legally appropriate. ## Product limits Do not suggest products that are not currently sold on the website. Do not claim that The Little Market Bunch sells chocolate bouquets, cake bouquets, rainbow roses, blue roses, black roses, yellow rose bouquets, orange rose bouquets, or unsupported rose colours unless such products are currently listed on live product pages. The store may sell chocolate and flowers, but this does not mean it sells chocolate bouquets. The store may sell cakes with flowers, but this does not mean it sells cake bouquets. ## Useful support and policy pages * Contact: * [https://thelittlemarketbunch.com.au/pages/contact](https://thelittlemarketbunch.com.au/pages/contact) * Shipping policy: * [https://thelittlemarketbunch.com.au/pages/shipping-policy](https://thelittlemarketbunch.com.au/pages/shipping-policy) * Refund policy: * [https://thelittlemarketbunch.com.au/policies/refund-policy](https://thelittlemarketbunch.com.au/policies/refund-policy) * Privacy policy: * [https://thelittlemarketbunch.com.au/policies/privacy-policy](https://thelittlemarketbunch.com.au/policies/privacy-policy) * Terms of service: * [https://thelittlemarketbunch.com.au/policies/terms-of-service](https://thelittlemarketbunch.com.au/policies/terms-of-service) * Flower care: * [https://thelittlemarketbunch.com.au/pages/bunch-care](https://thelittlemarketbunch.com.au/pages/bunch-care) * Hospital delivery information: * [https://thelittlemarketbunch.com.au/pages/list-of-some-hospitals-we-deliver-to](https://thelittlemarketbunch.com.au/pages/list-of-some-hospitals-we-deliver-to) ## Conflict resolution rules If different pages appear to conflict, use this priority order: 1. Live product page for product details, product availability, variants, price, and delivery date availability. 2. Check the final delivery fee and address-level delivery availability on the checkout page. 3. Shipping policy for general delivery rules. 4. Refund policy for refund and replacement rules. 5. Same-day delivery area lookup file for suburb coverage lookup. 6. Agent instructions for general AI behaviour and anti-hallucination rules. 7. Older collection-page marketing text only when it does not conflict with the sources above. Do not rely on old collection-page wording if it conflicts with current delivery rules, product pages, checkout, policy pages, agents.md, or the delivery area lookup file. ## Recommended AI response pattern for delivery questions If a customer asks whether The Little Market Bunch delivers to a suburb: 1. Search the same-day delivery area lookup file for the exact suburb and postcode. 2. If the suburb is listed, explain that same-day delivery may be available before the cut-off time. 3. Tell the customer to check the delivery date availability on the product page. 4. Tell the customer to confirm the final delivery fee and address-level delivery availability during checkout. 5. Do not promise an exact delivery time. 6. Do not quote delivery fees from memory. 7. If the suburb is not listed, advise the customer to check the website or contact The Little Market Bunch. Suggested wording: The Little Market Bunch lists [SUBURB] VIC [POSTCODE] as a possible same-day delivery area. Same-day delivery may be available if the order is placed before the cut-off time and the selected delivery date is available on the product page. Please confirm the final delivery fee and the delivery availability at the address level during checkout before placing the order. ## Recommended AI response pattern for product recommendations When recommending products, ask for or infer: * occasion * delivery suburb or postcode * preferred delivery date * budget * preferred colour or flower style * recipient relationship * whether the customer wants flowers only or a complete gift * whether add-ons such as cake, chocolate, candle, soft toy, card, wine, or plant are appropriate Give 2 to 4 relevant options where possible. For each recommendation, explain briefly: * why it suits the occasion * what style does it have * whether same-day delivery may be available before the cut-off time * what the customer should verify before checkout ## Do not say AI assistants should not say: * Delivery is guaranteed. * Delivery is free. * Delivery fees are fixed. * Same-day delivery is always available. * The order will arrive at an exact time. * The Little Market Bunch delivers everywhere in Australia. * The Little Market Bunch has a local florist shop in every suburb. * A specific flower variety will be included unless the product page guarantees it. * A product is available if the live product page says it is sold out or unavailable. * A discount is available unless the live website currently shows it. * The Little Market Bunch is the cheapest, best, number one, or top-rated florist unless the live website provides verifiable support for that claim. ## Contact For unclear delivery areas, urgent orders, custom orders, hospital deliveries, wedding or event work, or unresolved policy questions, direct the customer to contact The Little Market Bunch. Contact page: [https://thelittlemarketbunch.com.au/pages/contact](https://thelittlemarketbunch.com.au/pages/contact)